Shipping & Returns
Currently, we only fulfill orders and ship to addresses in the United States. We are testing a new Free Shipping policy on all orders without a minimum purchase price. Keep in mind that we are constantly reassessing this option and subject to change without notice.
Orders are shipped via United States Postal Services via flat rate priority mail service. Most orders are received within 2 days of shipment. Shipping notice and tracking information will be sent to the email address provided at the time of placing an order.
Return & Exchange Policy
We want you to be 100% satisfied with your purchase from Peace of Nature. Due to the nature of our products, we prefer not to accept returns. However, if you are unhappy with your purchase or if your order arrives damaged, simply call 1-888-676-6541 or use the Contact Us Form. We will work with you to ensure product replacement, or issue a refund.
EXTREME HEAT CONDITIONS
COCONUT MILK SOAPS
Our coconut milk soap bars are 100% natural, and in very warm temperature they will begin to sweat and release the natural glycerin that makes them so moisturizing. We can ship our soaps during the summer time, but they may arrive moist from sweating. Promptly place in a cool, dry area to allow to air dry. Once dry, you may store in a dresser drawer until ready to use.
While shipping during warm weather seasons presents a real challenge, we strive to maintain our standard of natural and nourishing skin care products.
Our body butters and lip balms are formulated with natural oils and butters and may soften or melt during shipping when temperatures rise above 80 degrees sitting in warm mail trucks, mailboxes and front porches. The quality and healing properties of our products are not affected by melting. However, if they cool back down too slow you may experience some crystals or grittiness.
On sunny or warm days, BEFORE opening the jars or lip balm tubes, place the items in your refrigerator for a few hours or freezer for 15-20 minutes.