Customer Care - 100% Customer Satisfaction
We want you to be 100% satisfied with your purchase from Peace of Nature. Due to the nature of our products, we prefer not to accept returns. However, if you are unhappy with your purchase or if your order arrives damaged, simply call 1-888-676-6541 or use the contact form. We will work with you to ensure product replacement or issue a refund, less any shipping.
Our current turnaround time is three (3) business days from the time an order is placed. Orders may be paid through PayPal or directly on our website using a credit or debit card. You do not need a PayPal account in order to place an order. Orders paid in full will be process and shipped. There is a 7% sales tax for all West Virginia orders. Please note, prices are subject to change without notice.
Privacy & Safety
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to be added to our mailing list, you may be asked to provide certain contact information such as your name and email address. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. The payment transaction is handled through PayPal or Square. When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use, and disclosure of your personal information.
The security of your personal information is important to us. Order purchased with credit card are encrypted using Secure Socket Layer technology (SSL). Various security measures in accordance with industry standards to protect the security of your personal information both online and offline. This Site takes reasonable steps to protect personally identifiable information as you transmit it to our Site and to protect such information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. You should always keep in mind that no Internet transmission is ever completely secure or error-free. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
HOW TO CONTACT US
Peace of Nature
Attn: Consumer Care
PO Box 351
Charles Town, WV 25414